Privacy Policy

Last Updated: January 2026

Right Way Concrete Inc. (“Right Way Concrete,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request an estimate, or contact us.

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1) Information We Collect

We collect information you provide directly, including:

• Full name
• Phone number
• Email address
• Address / city and project location
• Project details (driveway, patio, walkway, steps, etc.)
• Photos you submit (optional)

We may also automatically collect limited technical data, including:

• Device type and browser
• Pages visited and time on site
• Approximate location (city-level)
• Referring source (ads, search, or website)

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2) How We Use Your Information

We use your information to:

• Respond to estimate requests
• Schedule and manage appointments
• Provide quotes and project communication
• Send confirmations, reminders, and updates
• Improve our website and services
• Send promotions or service updates (only if you opt in)

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3) Text Messaging (SMS) & Communication Consent

By submitting your information through our website or forms, and checking the consent box where applicable, you agree to receive text messages from Right Way Concrete.

These may include:

• Estimate responses and follow-ups
• Appointment scheduling and reminders
• Project updates
• Occasional promotions or seasonal offers

Message frequency varies. Msg & data rates may apply.

You can opt out at any time by replying STOP.
Reply HELP for assistance.

Consent is not required to purchase services.

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4) How We Share Information

We do not sell your personal information.

We may share your information with trusted third-party providers that help us operate our business, including:

• Website and form hosting platforms
• CRM and scheduling tools
• SMS and email communication systems
• Analytics and tracking services

These providers only receive the information necessary to perform their services.

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5) Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Improve website performance
• Understand how visitors use our site
• Support advertising and remarketing

This may include tools such as Google Ads, Meta (Facebook/Instagram), and analytics platforms.

You can control cookie behavior through your browser settings.

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6) Data Retention

We keep your information only as long as necessary to:

• Respond to your inquiry
• Provide services
• Maintain business records
• Comply with legal obligations

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7) Data Security

We use reasonable administrative and technical safeguards to protect your information.

However, no system is completely secure, and we cannot guarantee absolute protection of data transmitted online.

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8) Your Rights & Choices

You may:

• Request access to your personal data
• Request updates or corrections
• Request deletion (subject to legal requirements)
• Opt out of marketing communications at any time

To make a request, contact us using the details below.

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9) Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

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10) Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

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11) Contact Information

Right Way Concrete Inc.
14955 McLaughlin Rd
Cheltenham, ON L7C 2B4

Phone: 647-302-1757
Email: [email protected]